Recruitment Consultant (360)

Overview 

Reporting to the Branch Manager, our 360 Consultants will ensure effective sales strategies are in place and to increase the level of new business conversions achieved 

Quest Employment

Quest Employment are one of midlands leading employment agencies, covering the Industrial, Commercial and Technical sector. 

Key responsibilities

• Conduct full and thorough registrations, ensuring all applicants meet the requirements of our clients

• Meeting and greeting candidates

• Interviewing candidates

• Maintain high level of branch housekeeping standards, managing internal standards 

• Ensure that the CRM system is fully updated 

• Liaising with clients and meeting their requirements

• Advertising jobs on job boards and social media sites

• Adhering to the company compliance policy

• Matching the right people to the right jobs

• Attend / participate in monthly individual review meetings 

• Initiate sufficient level of contact to all customers ensuring strong relationships built and customer commitment maintained and developed

• Agree and meet all response times with clients

• Conduct site visits to all new customers prior to supply

• Ensure accurate and timely payroll of Flexible Employees

• Conduct check in and rebook call to all working employees

• Ensure all applicant issues, questions and concerns raised are managed in a timely manner ensuring a satisfactory conclusion for all concerned 

• Ensure competitive and profitable pricing negotiated in line with company pricing directives

• Ensure competitive hour pay rates considering both internal, customer and competitor parity

• Ensure credit checks completed in line with company policy and TOB’s issued to all customers

• Generate leads using all resources available 

• Identify competitor information using all resources available 

• Identify and manage own portfolio of prospect target accounts

• Ensure Consistent achievement of agreed monthly targets 

• Ensure that all required sales materials are sent to prospective customers and meet company standards

Skills/experience 

• Being customer focused 

• Sales

• Planning and organising 

• Taking Responsibility

• Managing Quality and Standards

• Managing Personal Learning and Development

• Problem solving/decision making 

Training Requirements

• Company Induction

• Head Office Training

• Sales Training

• Compliance Training

• Social Media Training

• Profile Training