Business Support Administrator

Salary:
Dependent on experience

Shifts / Hours: Monday to Friday 9

Job Description:

Business Support Assistant

Job Duties

Filing – both electronic and hard copy
Corresponding with clients and third parties via telephone and email
File opening and dealing with the necessary compliance including ID checks
Recording any chargeable time as required
Photocopying and preparing bundles or other relevant enclosures
Scanning generally and scanning and labelling the department’s post
Dealing with letters/attendance notes
Updating and maintaining databases to correspond with the documents held in the storage
General administrative assistance, e.g. preparing a Will for engrossment, storing the same
Updating case management system
Raising cheque/Bacs/TT requests
Taking new client enquiries and allocating appointment slots
Taking the overflow telephone calls from reception
Franking the firm’s post and organising any DX items to go out on a daily basis
Booking rooms for meetings
Making files ready for archiving and dealing with all necessary compliance procedures
Covering reception at lunchtimes and holiday cover
Adding new precedents to the case management system
Updating department resources such as factsheets and client questionnaires
Generally ensuring compliance with the firm’s procedures, policies and office manual to include the firm’s policies on employment, anti-money laundering, use of IT, health & safety and client care
Any other administrative tasks as required by Management and Fee Earner

Required Skills & Competencies

Administrative/IT skills
Accurate and methodical work
Good time keeper
Good interpersonal & organisational skills
Ability to work unsupervised
Work to high levels of accuracy & attention to detail
Confident dealing with a wide range of people via telephone, email or face to face
Professional telephone manner
Ability to work under pressure in a busy office
Required Experience, Qualifications & Knowledge
Previous experience in an administrative role
Confident working with Microsoft Office software (mainly Outlook, Excel & Word)
Familiar working with case management systems
Telephone/reception experience

Quest Employment acts as an employment agency for permanent recruitment and as an employment business for temporary recruitment.

Date Advertised: 30 January 2025
Date Closes: 20 February 2025

Please Contact: Hayley Mitchell - Regional Commercial Manager

Apply now